Confirm

 

A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

 

Processing

 

It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected. 

 

Shipping

 

We offer free shipping by Flat rate shipping. For express shipping please choose the shipping method at check out page.

 

  • SHIPPING TO USA

 

Shipping MethodCostSHIPPING TIME
(excludes processing time)
Flat Rate ShippingFREE for orders over $15USD9-15 business days
Standard ShippingCalculated by package weight7-10 business days
Expedited ShippingCalculated by package weight3-5 business days

 

  • SHIPPING TO OTHER COUNTRY AND DESTINATIONS

 

 

 

Delivery

 

You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out. You can also track it in user account on Modlily. We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review and get points rewarded. 

 

 

Important Notice:

1. Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Standard Rate Shipping and China Post times have been affected.

2. Processing time: In order to guarantee the quality of our products, Modlily.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.

 

Custom Tax or Duty

Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact our customer service by submitting a ticket. 


APO/FPO/DPO Shipping

We apologize that military addresses (APO, FPO, DPO) cannot be delivered.For the US territories, please leave a message when you placing the order.

We don't deliver to below countries, Jersey, Guernsey and Isle of Man.

If you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section instead of state or province section.

 

 

 

 

 

 

 

 

 

 

Was this page helpful? If no, refer to FAQ or login My Orders and submit a ticket

Customer Service
Help Center
Company Info
Further Information

NEW ACCOUNT

*Terms and Conditions

SIN IN

Forgot your password?

Mobile Site