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1.What is the account balance?

It is the store credit or account balance in your Modlily account. You may transfer your Modlily balance back to the original payment account, or, you may use it to pay for new order.

2.The origin of the balance

As stocks level is changing frequently, some products may be out of stock after you send the payment. In this case, our customer service will contact you in e-mail as soon as we know this. For an earlier shipment, equivalent payment including shipping fee/ price difference would be credited to your Modlily account for future use.

3.How to find the account balance?

Step 1: Please click this link:

Step 2: Please check the Balance in “My Wallet” (see diagram, below, just for sample).

4.How to use the balance?

Step 1: If you have any balance, at the check out page, it will be deducted automatically. If you want to change, please enter the amount and click the “APPLY” button. (see diagram below, just for sample)

Step 2: If the balance is not enough for the payment, you may pay the difference through PayPal or credit card.

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