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HelpPre-sales Our customer service is online now. If you have any questions before making a purchase, chat with our online sales to get more information. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.
After-sales For questions regarding order status and other after-sales support, please Submit a Ticket , and select the order you need help with.
Pre-sales Our customer service is offline now. If you have any pre-sale questions, Please submit a ticket or come back during service hour. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.
After-sales For questions regarding order status and other after-sales support, please Submit a Ticket , and select the order you need help with.
Cancel Unpaid Orders
You are free to cancel any unpaid order in My Orders, click the cancel and choose the reason, then cancellation will be completed.
Cancel Paid Orders
Customers are not allowed to cancel paid orders by themselves. You shall submit a ticket and request to cancel. Our customer service will help and apply a refund.
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